Refund policy

We take product quality-related issues very seriously and are always determined in resolving them to satisfy customer expectations. The request should be submitted to our email and should be based on one of the reasons identified below:

  • The product does not match its description/preview images in a significant manner.
  • Any model parts, details or files are missing.

When requesting a refund, please contact us to our email which you received files from and supply purchased order number, the problem encountered. After receiving the refund request, we commit to process the request asap. Feel free because every transaction will be supported by PayPal.